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Terms of Service

Effective date: May 14, 2026

Please read these Terms of Service ("Terms") carefully before using the Poromics platform ("Service") operated by Poromics Inc. ("we", "us", or "our"), a company incorporated in Canada. By creating an account or using the Service in any way, you agree to be bound by these Terms.

1. Beta Service

The Service is currently offered as a beta product. As a beta service, we are actively developing and refining our infrastructure, including load balancing, traffic management, and resource allocation. As a result:

  • Service availability and performance may be intermittent or degraded.
  • Features may be added, changed, or removed without notice.
  • We do not guarantee any specific uptime, response time, or throughput during the beta period.
  • Data stored during the beta period may be subject to loss or migration without prior notice.

We will make reasonable efforts to communicate significant disruptions but are not liable for any losses arising from beta-period service degradation.

2. Open Source Software and Accuracy Disclaimer

The Poromics platform provides a web-based interface to a suite of open-source scientific computing packages, each licensed under the MIT License. While we work to integrate and present these tools as effectively as possible:

  • We make no warranties, express or implied, regarding the accuracy, correctness, completeness, or fitness for a particular purpose of any results, outputs, or computations produced by the underlying open-source packages.
  • Scientific results should be independently validated before use in any professional, research, regulatory, or commercial context.
  • The full text of the MIT License applicable to the underlying packages is available upon request and within each package's source repository.

Your use of any results generated by the Service is entirely at your own risk.

3. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:

  • Upload data or content that infringes any third-party intellectual property rights.
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure.
  • Use the Service to transmit malware, spam, or other harmful code.
  • Resell or sublicense access to the Service without our written consent.
  • Use the Service in a manner that deliberately or unreasonably degrades performance for other users.

4. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.

5. Data, Privacy, and International Data Transfers

Our business is incorporated and operated in Canada. However, the cloud computing infrastructure we use to provide the Service — including compute nodes and storage — is distributed globally across multiple jurisdictions. By using the Service, you acknowledge and consent that your data, including any files you upload, may be processed and stored on servers located outside of Canada, including in the United States, the European Union, and other regions.

We take reasonable technical and organizational measures to protect your data in transit and at rest. We do not sell your personal data to third parties. For further details, see our Privacy Policy.

6. Feedback and Communications

As part of our beta program, we reserve the right to contact you directly via the email address associated with your account to solicit feedback on your experience with the Service, to notify you of significant changes, or to provide support-related communications. You may opt out of non-essential communications at any time by contacting us, though transactional and account-related emails are not optional.

Any feedback you voluntarily provide to us may be used to improve the Service without any obligation of compensation or confidentiality to you.

7. Intellectual Property

The Poromics name, logo, website design, and proprietary software components are the intellectual property of Poromics Inc. and are protected by applicable copyright, trademark, and other laws. The open-source components used within the Service remain the property of their respective authors and are licensed under their original terms.

You retain ownership of any data you upload to the Service. By uploading data, you grant us a limited, non-exclusive license to process that data solely for the purpose of providing the Service to you.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POROMICS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including if we reasonably believe you have violated these Terms. Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

12. Changes to These Terms

We reserve the right to update these Terms at any time. When we do, we will revise the effective date at the top of this page. If changes are material, we will notify registered users via email. Continued use of the Service after any changes constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at: [email protected]